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About the issue tracker for Android 9 on the Fairphone 2

Welcome! 🎊

The focus of this project is to monitor the state of the Android 9 release running on the FP2.

What belongs here:

Any change in behavior end users will experience compare to the latest Android 7 release
Any malfunction related to new features introduced by Android 9
Feature requests

What we will not handle here:

Anything not related to the FP2 software release. E.g.:
- FP2 hardware-related problems
- FP2 warranty claims
- Anything related to other Fairphone products
- Orders, shipments, and any other logistics-related query

If you are unsure whether or not your problem meets the requirements, don't worry. If we think you should contact our customer support team, we will let you know 😉

Still with us? Good, then it means you think you have something worth flagging to us and all other FP2 users out there. Please keep reading. 🤓

1️⃣ Is your phone up to date?

It might sound obvious, but before doing anything else, make sure you are running the latest version of Fairphone OS, or Fairphone Open.

2️⃣ Browse the existing issues

Before reporting anything, please check the list of open issues and do a search with a keyword or two.
If you prefer boards over lists, we got you covered!
Browsing around comes for free, and you don't even need to register for an account 😄

3️⃣ Add your voice

To interact with the project, you'll need to sign in or sign up for a user account.

🔍 Found an existing issue matching your problem/request?

Great! Open it, and interact:

Leave a thumbs up, or any other reaction, using the buttons below the issue description.
This will add you to the list of participants for the issue. You can see the full list of participants at the bottom of the right sidebar.
Check the status of the issue by looking at the labels in the right sidebar.
We use four categories of labels:
- impact reflects the estimated impact on the use of the product.
- scope tracks when the issue has been first detected during the release timeline.
- status exposes the current status of the confirmation-to-solution process.
- type identifies the nature of the reported issue.
Enable notifications if you want to be kept in the loop about every update to the issue.
To do so, use the toggle at the bottom of the right sidebar.
Add a comment or reply to one, adding any useful information you can share.
Please only add constructive information. Anything else will only generate noise in the conversation. Thanks!

❓ No existing issue appears to match your problem/request?

No worries, you can create a new one! Use one of the links below, and you will be taken the the issue creation page.

Important:

an issue template will be pre-selected based on which link you use. Please follow the instructions in the template and fill in the required information.
Do not change the type value to incident. Leave it on issue.

💬 Replying to existing threads vs. adding new comments

If there is a discussion thread already open, and you want to participate, reply to the thread instead of adding a new comment altogether.
If you want to start a new conversation, add a new comment

🖼 Resizing or hiding your images

When attaching an image to an issue, GitLab will insert a string that will look like this:

![name_of_your_file](/very/long/path/to/name_of_your_file.xxx)

This attachment cannot be resized, unless it is converted to HTML. To do so:

Copy the string
Go to this online Regular Expression I created
Replace the Test string with yours
Copy the new string from the big box under Substitution
Replace the old string in GitLab with the new one
Preview your new content, and adjust the width value if needed.

As an alternative, you can use the collapsible section feature to hide the image altogether. To do so, click on the relevant button in the editor (or fill in the code manually):

🔔 Change your notification settings

If you want to change the way the project notifies you, you can do so from the project overview by clicking on the 🔔 on the top right.
For example, if you want to be notified about all the new issues being added, choose Watch.